Terms of Service

The Service is owned and operated by Silhouettec Solutions Private Limited, trading as Website Screenshot World, with its registered office at 124, Alfa Bazar, Venus Atlantis, Prahladnagar, Anand Nagar Road, Ahmedabad, Gujarat 380015, India.

You can reach us by email at [email protected]. We respond to all enquiries within 1 business day (Monday to Friday, 9:00 - 18:00 IST).

Website Screenshot World is a subscription software service that captures full-page screenshots of any public web page and delivers them to you through a web console, a REST API and your own cloud storage. It is used for visual regression checks, compliance archiving, marketing asset generation and monitoring how pages render across devices.

The Service is provided as software-as-a-service. No physical goods are sold or shipped. Access is digital and immediate. As soon as payment is confirmed your account is upgraded automatically and the plan's capture quota, storage and API keys are available in the console at once. Nothing is shipped.

To use the Service you must create an account and be at least 18 years old, or the age of legal majority in your country, and able to enter into a binding contract. If you are using the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.

You are responsible for keeping your credentials and API keys confidential and for all activity that takes place under your account. Tell us immediately if you believe your account has been used without your permission.

The free trial runs for one calendar month and costs nothing. No card is required to start it, and it does not turn into a paid subscription on its own - when the month ends the trial simply stops, and you carry on only if you choose a paid plan yourself. It includes 100 image, PDF or page-source captures, up to 3 Auto Schedules and 100 MB of storage; video capture, custom request headers and cookies, and country-level IP selection are not part of it. Captures made during a trial stay available for 7 days after it ends. One trial per account.

Because no payment is taken and nothing renews, there is nothing to cancel at the end of a trial and nothing to refund. Starting a second trial on a new account for the same organisation is a breach of these Terms.

Paid features of the Service are sold on a recurring subscription basis. Current plans and prices are published on our pricing page and are shown exclusive of tax; any VAT, GST or sales tax due for your country is calculated and added at checkout.

Paddle.com Market Ltd is the merchant of record for every order. Paddle, and not Silhouettec Solutions Private Limited, sells the subscription to you, collects payment, handles tax and issues your invoice, and Paddle is what appears on your card or bank statement. By completing a purchase you also accept Paddle's Buyer Terms.

Plans are priced and charged in US dollars. Paddle's checkout accepts major credit and debit cards, and whichever additional methods it offers in your country - such as PayPal, Apple Pay or Google Pay - where those are available to you.

Subscriptions renew automatically for the same period at the then-current price until cancelled. We will give you reasonable notice by email before any price change affecting your renewal.

If a renewal payment fails, Paddle retries it over the following days and emails you so you can fix the payment method. Your plan stays active while that is going on. If no payment succeeds we suspend the paid features of the account rather than closing it, and your data is kept for the retention periods in our Privacy Policy.

Every paid plan includes a monthly capture quota, an amount of storage and a request rate, all of which are shown on the pricing page and in your account. Reaching a quota stops further captures until the quota resets; it does not charge you anything.

Some plans let you continue past the included quota, and that usage is charged in addition to your subscription. Over-limit usage is off unless you turn it on yourself in Capacity, where you set the ceiling you are willing to reach and see the per-capture price before you enable it. You are never charged for usage beyond the ceiling you set, and turning the setting off stops it. Extra storage and additional seats are bought as separate add-ons at the prices shown at the time of purchase.

Charges of this kind are billed by Paddle in the same way as your subscription and appear on the same statement.

You may cancel at any time from Billing in your account, or by emailing [email protected]. Cancellation stops future renewals; your plan stays active until the end of the period you have already paid for.

Refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.

You agree not to use the Service to:

• capture, store or distribute content you have no right to access, or that infringes the intellectual property or privacy rights of others;
• access pages behind another party's authentication, paywall or access controls without that party's permission;
• capture material that is unlawful in your jurisdiction or ours, including child sexual abuse material, content that incites violence, or content that breaches sanctions law;
• place a load on a third-party website that a reasonable operator would regard as abusive, or circumvent robots directives, rate limits or blocking measures;
• resell, sublicense or white-label the Service without our written agreement, or attempt to reverse engineer or disrupt it.

We may suspend or terminate an account that breaches this section. Where a breach is not deliberate and can be fixed, we will contact you first wherever it is reasonable to do so.

You keep all rights in the URLs you submit and the screenshots produced for you. You grant us the limited licence needed to render, store and deliver those captures to you and to operate the Service.

We keep all rights in the Service itself - the software, interfaces, documentation and branding. These Terms do not transfer any of those rights to you.

We work to keep the Service available continuously, but it may be unavailable during maintenance or because of events outside our control. The Service is provided "as is" and "as available", without warranties of any kind beyond those that cannot be excluded by law. Support is provided by email within 1 business day.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, goodwill or data, arising out of the use of the Service.

Our total aggregate liability arising out of or in connection with these Terms is limited to the amount you paid for the Service in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited.

You may stop using the Service and close your account at any time. We may suspend or terminate access if you materially breach these Terms, if payment fails, or if we are required to do so by law. On termination your right to use the Service ends; captures already delivered to your own storage remain yours, and data held in the Service is deleted in line with the retention periods in our Privacy Policy.

We may update these Terms as the Service develops or the law changes. The date at the top of this page always shows the current version, and we will notify account holders by email before a material change takes effect. Continuing to use the Service after that date means you accept the revised Terms.

These Terms are governed by the laws of India, and the courts of Ahmedabad, Gujarat have exclusive jurisdiction over any dispute, without affecting any mandatory consumer protection rights you have where you live. Please contact us first - almost every issue is resolved by email.